Refund Policy
Last updated: 2026
30-day money-back guarantee
We stand behind our guides. If you're not satisfied with your purchase, you can request a full refund within 30 days of purchase — no complicated hoops.
How to request a refund
Email hello@zipguidetravel.com with your order reference and the reason for your request. We aim to process refunds within 5 business days to your original payment method.
Eligibility
Because our products are digital, we ask that refund requests be made in good faith. Repeated purchase-and-refund activity may be declined.
Questions
We're happy to help — reach out any time at hello@zipguidetravel.com.